Server probably down 18.10.2017 5AM - 7AM CEST

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Mythrell
Posts: 89
Joined: 19 Oct 2015, 16:21
Location: Finland
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Server probably down 18.10.2017 5AM - 7AM CEST

Post by Mythrell » 10 Oct 2017, 14:32

Hi

just got an message from Hetzner (our server host) and looks like we "won" in the lottery, router needs a urgent update and will be down somewhere during that time. Shouldn't affect anything else than not being able to connect here :)

Full message follows for the curious nerds :)
"

____________________________________Type____________________________________

Fault report

__________________________________Category__________________________________

Network

____________________________________Time____________________________________

Start: October 18, 2017 5:00:00 AM CEST
End: October 18, 2017 7:00:00 AM CEST (expected)

________________________________Description_________________________________

We will be doing urgent updates on the following routers on 18 October 2017
between 5 AM and 7 AM (CEST):

fsn1-dc2-ex9k2 - ex9k1.dc2.fsn1.hetzner.com
fsn1-dc3-ex9k2 - ex9k2.dc3.fsn1.hetzner.com
fsn1-dc8-ex9k2 - ex9k2.dc8.fsn1.hetzner.com

Therefore you may experience connectivity issues with your server for a
maximum of 20 minutes. This maintenance will affect all servers that are
connected to the above-mentioned routers.

Please excuse any inconvenience this may cause. We thank you in advance for
your understanding.

__________________________________Affected__________________________________

You can find out whether your server is affected by a traceroute. You can
use www.traceroute.org to get the necessary report.

In the Traceroute is then for example:

...
3. decix2-gw.hetzner.com 0.0% 15 3.9 4.0 3.8 4.4 0.1
4. core23.fsn1.hetzner.com 0.0% 15 17.1 14.7 8.4 26.3 5.5
5. ex9k2.dc[1-13].fsn1.hetzner.com 0.0% 15 9.5 9.7 9.1 11.0 0.5
6. ServerIP 0.0% 15 4.2 5.5 10.1 12.1 0.9


Your email address has been included in the administration interface
"Robot" for the purpose of forwarding status reports.

If you do not wish to receive status reports in future, these can be
discontinued at https://robot.your-server.de/


Kind regards

Hetzner Online GmbH
Industriestr. 25
91710 Gunzenhausen / Germany
Tel: +49 9831 505-0
Fax: +49 9831 505-3
info@hetzner.de
www.hetzner.com

Ansbach registration office, HRB 6089
CEO: Martin Hetzner

"

Trace route I made to check it up shows that we indeed got "lucky":
10 core23.fsn1.hetzner.com (213.239.203.122) 65.156 ms
11 ex9k2.dc8.fsn1.hetzner.com (213.239.229.18) 54.625 ms
12 cnode4.2.fsn1.your-cloud.host (136.243.180.69) 56.697 ms
13 datagnomes.eu (78.47.220.61) 54.806 ms

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